Services We offer the following services that enable any size project to start, progress and deliver, to budget and to schedule: Project management Project audits Project outsourcing System design System development Quality management Project mentoring Business needs analysis System specification System verification and validation Tools and technology surveys Samples of Projects include: Project TestBed (PTB): Development of the Project Test Bed concept for the project, The PTB is a Synthetic Environment designed to provide full lifecycle support to large scale procurement projects, such as Call Centre. The benefits of the approach are improved specifications in the early stages, improved communications across the project, consistent use of simulation and test tools and de-duplication of effort throughout the project. Job Management System: Produced for a regional Electricity company, the Job Management System is a workflow-based system for managing customer calls, allocation of jobs and tracking of progress. Developed using .Net framework 1.1. IVR Solution: Build IVR systems by clients' real business needs. Call Centre Development: A complete enterprise-wide IT system for a 2,000 seat call centre handling telephone orders, account management and financial reports. Based on the XUMS platform suite, Conby worked together with a large SI company, providing key analysis and delivery skills. Web and Database Utilities: A variety of web-based database utilities for a communications company, supporting the on-line registration of journals, distribution of e-zines, on-line calculators and cost models to support evidence-based system.